Introduction
Welcome to Piepow ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our companion rental platform. Please read this privacy policy carefully.
Information We Collect
Personal Information
- Name, email address, phone number, and date of birth
- Government-issued ID and Social Security Number (for verification purposes)
- Profile photos and bio description information
- Payment information (processed securely through Stripe)
- Location data during active sessions (for safety purposes)
Usage Information
- Device information and IP address
- Usage patterns and preferences
- Messages and communications through our platform
- Session data and ratings
How We Use Your Information
- To verify your identity and ensure platform safety
- To facilitate bookings and communications between users
- To process payments and handle disputes
- To provide customer support and respond to inquiries
- To improve our services and user experience
- To comply with legal obligations and prevent fraud
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With other users as necessary to facilitate bookings (name, photo, public profile information)
- With service providers who assist us in operating our platform (payment processors, identity verification services)
- When required by law or to protect the safety of our users
- In the event of a business transfer or merger
Data Security
We implement industry-standard security measures to protect your personal information, including:
- End-to-end encryption for sensitive data
- Secure payment processing through Stripe
- Regular security audits and monitoring
- Limited access to personal information on a need-to-know basis
Your Rights
- Access and update your personal information
- Delete your account and associated data
- Opt out of non-essential communications
- Request a copy of your data
- Report privacy concerns to our support team
Contact Us
Email: privacy@piepow.com
Address: 123 Innovation Drive San Francisco, CA 94105 United States